Contact Manitowoc Engineering & Dispatch

Load charts, model quotes and field-service tickets — reach the desk that answers with radius tables, not generic brochures.

Procurement managers and lift planners use this channel when a tender appendix needs SWL at a stated radius, when a parts hub must confirm hoist rope lead time, or when an outage window requires an on-call field-service engineer. Tell us the pick weight, boom length target, ground pressure limit from your geotech note and whether ASME B30 or AS 2550 governs the lift plan. We route engineering questions to the chart team and urgent breakdowns to 24/7 dispatch so the two workstreams do not block each other.

For multi-unit fleet frameworks, include serial ranges and preferred counterweight kit standards so regional warehouses can pre-stage undercarriage and LMI spares. If you are comparing crawler classes for wind, bridge or petrochemical duty, attach the governing radius table from your bid package — application engineers reply with class recommendations and open items rather than a generic brochure PDF.