This policy explains how Manitowoc collects and processes personal data submitted through manitowocusa.com inquiry forms and related sales communications.
When you request a quote or download, we may collect name, work email, phone, company, country, equipment interest and message content. Server logs may include IP address and browser type for security.
We use inquiry data to respond to lift and parts requests, prepare quotations, improve product documentation and comply with legal obligations. We do not sell personal data.
Data may be shared with regional distributors or field-service partners solely to fulfill your request, under confidentiality commitments consistent with this policy.
Inquiry records are retained for as long as needed for sales follow-up and statutory record-keeping, then deleted or anonymized.
Depending on your jurisdiction, you may request access, correction or deletion of personal data by contacting us via the Contact page.